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In-House Property Maintenance

Home Maintenance
Protect Your Investment

Seamless, Hands-Off Maintenance

At Simply Lettings, we understand that dealing with late-night repair calls and chasing unreliable contractors is the most stressful part of being a landlord. That’s why we operate our own dedicated in-house maintenance division.

By keeping maintenance in-house, we guarantee rapid response times, high-quality workmanship, and complete transparency. No inflated third-party invoices—just reliable service that protects your property's value and keeps your tenants happy.

The "Pre-Authorised" Workflow

To provide a truly hands-off experience, we offer our landlords the ability to set a pre-authorised repair limit (for example, £500).

  • Minor Repairs: If an issue arises that costs less than your set limit, our team will fix it immediately without troubling you. We simply include the invoice in your monthly statement.
  • Major Issues: If a repair exceeds your pre-authorised limit, we will assess the issue, provide you with a detailed report and a competitive quote, and wait for your explicit authorisation before proceeding.
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Our maintenance team hard at work in South Wales

Report a Maintenance Issue

Experiencing a problem? Fill out the form below and our in-house maintenance team will be in touch shortly.

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You're in safe hands

At Simply Lettings we abide by the strictest codes of practice.

Rent Smart Wales Licensed Agent The Property Ombudsman TDS Tenancy Deposit Scheme Information Commissioner's Office ARLA Propertymark Protected